John M. Doe
1550 Third Street, Riverside CA, 92507
Cell: (951) 555-5555     Home: (951) 555-5555
Email: johndoe@yahoo.com

Objective:
        Seeking a full-time position as an automotive insurance-claims adjuster

Qualifications:
        •   Estimated parts-labor cost on 40 major auto collisions
        •   Estimated parts-labor cost on 15 electrical-fires
        •   Estimated parts-labor coast on 8 auto theft-recoveries
        •   Negotiated settlements with insurance company on 35 collisions
        •   Negotiated with 14 customers for insufficient coverage
        •   Negotiated with 6 auto makers for warranty coverage
        •   Repaired over 30 front/rear/side collision jobs
        •   Repaired 15 collision jobs with bent frames or cowls
        •   Experienced with Swipe-N-Go computer software

Work Experience:
        Crunchy’s Auto Repair, Riverside, CA                                                      (May 2006 – Present)
        Auto-Body Technician
        •   70% of my repair estimates not challenged by insurance companies
        •   20 % of my estimates, employer agreed to reduce repair cost
        •   10% of my estimates, customers agreed to pay added cost

Education:
        Self study for Insurance-Claims certification
        •   Certification in Insurance Claims. March, 2004

       Riverside Community College, Riverside, CA
        •   Certificate, Auto-Body Association program. January, 2000.
        •   Insurance Estimates, Frame straightening                

Skills/ Interests:
        Computer and Clerical
        •   Proficient in Microsoft Word, Power Point, and Excel
        •   Type 30 words per. minuteM

        Training/ Vocational
        •   General auto-body repair knowledge
        •   Certificates in (Place any certificates here)

        Language
        •   Proficient in Spanish, including written and verbal format



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